Peter Lilley, MP for Hitchin and Harpenden, urged First Capital Connect to deliver promised improvements to rail services and improve access for disabled passengers as soon as possible in a meeting with senior managers from First Capital Connect and Railtrack.
Speaking after the meeting, Peter said, “I was disappointed that there are no firm plans for improved disabled access to the London platform at Hitchin by First Capital Connect. I will continue pressing First Capital Connect to make our train stations readily accessible for all passengers.”
“I am glad that in the meeting, they announced four more carriages on 13 morning and evening peak hour Thames Link trains. However, even with the increase in peak hour carriages they acknowledge rush hour will still remain overcrowded for Harpenden commuters. More carriages and longer trains are needed as soon as possible, and I will continue to push for this.”
“Railtrack representatives at the meeting acknowledged that there had been a high level of signal failure problems recently, but First Capital Connect has put pressure on them for a much speedier response to these failures when they occur, and, I am glad to say, this seems to be improving the situation.”
“I hope passengers will let me know if there is any signs of a relapse in this respect. If there is I will renew pressure on Railtrack in this area to fulfil their obligations and deliver a decent service to passengers.”