Rt Hon Lord Lilley


    Peter Lilley MP met with Gary Burgess, Director of Collections and Delivery, Thames Valley, and Alice Dickerson, Public Affairs Manager to discuss the new delivery methods and revised routes that are being introduced by Royal Mail as part of their UK-wide ‘modernisation programme’. Mr Lilley was keen to clarify what specific changes will be taking place and which areas will be affected following the relocation of the Harpenden Delivery Office. The Office is due to relocate to St Albans Delivery Office from its current location in autumn 2012. 


    Peter Lilley said: “I wanted to meet with Royal Mail representatives to seek assurance that firstly, the sorting office would not adversely affect deliveries in Harpenden; that secondly, there will be reasonable facilities for people who are not in when parcels are delivered and customers will be able to arrange a re-delivery free of charge; and finally that there will not be any compulsory redundancies of staff.

    “Mr Burgess informed me that customers who currently collect undelivered items from Harpenden delivery office will be able to do so from Harpenden Post Office on Station Road, so we know that these changes will not deprive the people of Harpenden of a local point to collect parcels. In addition, I was reassured that customers will be able to arrange a redelivery free of charge.

    “The managers assured me that the operational move will not result in any compulsory redundancies, and staff will be reimbursed for any extra mileage covered. Mr Burgess assured me that moving the Harpenden operation will result in improved working conditions and secure employment.



    For further information, contact Annabel Palmer


    Tel: 020 7219 0157