Rt Hon Lord Lilley

    Written Parliamentary Question (WPQ)
    515 c1264-5W
    Lilley, Peter
    Property Development: Utilities
    To ask the Secretary of State for Business, Innovation and Skills if he will take steps to ensure that privately-owned utility companies provide timely service connections to new construction projects.
    Department for Environment, Food and Rural Affairs
    Benyon, Richard
    I have been asked to reply.The Water Industry Act 1991 specifies, subject to certain exceptions and conditions, the time allowed for water companies to install infrastructure, including connections to the public water supply. Timescales are as follows:”(a) water mains within three months;””(b) sewers within six months;””(c) water supply connections within 21 days and subject to the proposed connection being compliant with the water fittings regulations.”If there is a complaint from a developer against a water company, Ofwat, the economic regulator of the water and sewerage sectors in England and Wales, can take it up with the relevant company. If deadlines are not met, developers are able to pursue any losses through the courts.Ofwat is considering setting up a developers/development forum to share information and help address areas of contention.Water companies currently monitor levels of service on an informal basis. Ofwat will consider if the current informal mechanism is appropriate and robust.
    House of Commons (HoC)
    Commons Chamber