PRESS RELEASE FROM THE RT HON PETER LILLEY MP
Tuesday December 9th 2008
LILLEY DEMANDS ACTION ON POST OFFICE QUEUES
Peter Lilley, MP for Hitchin and Harpenden, is calling on the government to tackle the problem of queues at post offices.
He said: “The closure programme has gone too far. There are unacceptable queues at most main post offices and many smaller branches, and it’s not just the Christmas rush. Long queues are an unwelcome feature of post offices all year round.
“How can it make commercial sense to cut back the network to such an extent that customer are inconvenienced almost every time they want to use post office services?
“In Harpenden, for example, people regularly have to wait for twenty minutes or more at the main post office in Station Road. Yet my constituents are losing the post office that serves Batford and the Co-Op is closing the sub-post office in Southdown at the end of the month. Something has to be done to make the post office more accessible to its millions of customers.
“I am putting a series of Parliamentary Questions to Peter Mandelson, the Secretary of State for Business, about the problem and policy on queuing to provoke a fresh look at the government’s closure programme. The post office plays a vital role in many people’s lives. It is an asset we should do all we can to foster and help succeed.
“It is no service to the community to take away something that is needed and force people instead to waste time and effort making use of the limited service which is provided.
Further information from John Allen